Your privacy is of utmost importance to us.
Personal Information relates to any information or opinion about an individual, which can identify or reasonably identify the concerned individual’s identity. Your personal information is collected to provide you with our products and services in the best possible outcome.
Users can visit certain parts of the website without disclosing specific personal information. However, when you place an order, register and request information/service by filling a form on our website, we may collect your personal information such as your name, email address, telephone number, address, postcode and payment details. Any other information provided to us during communications with us through our contact us page or any known communication methods. We may also collect information you provide to us through third parties and social media.
We use your information provided to us for;
- Fulfilling orders placed on our website including payment processing, order processing, shipping and providing you with order related information.
- Encouraging a safe trading environment and to enforce our policies.
- Communicate through telephone or email for marketing, promotional and verification purposes.
- Measuring our services, content and adverts for a personalised user experience.
- Providing additional services as described when requested for personal information.
- other purposes related to or in connection with our business, including meeting our legal and contractual obligations.
We take precautionary measures to protect your personal information from loss, misuse, unauthorised access, modification or disclosure. We use a variety of physical and electronic security measures including restricting physical access to our offices and using secure databases. We use third party hosting platform for storage of information. Access to data stored on our servers is protected by password authentication. We continuously monitor our data stored on servers and also take all reasonable measures to ensure security of our data.
When we no longer require your personal information and law permits us do so, we will ensure that all your personal information be destroyed or de-identified.
We may disclose, and you consent to us disclosing your personal information to third parties. This includes, but not limited to, our suppliers, resellers, contractors, financial service providers, law enforcement agencies. We may also disclose your information to the third parties you have consented to do so.
We may use and disclose your personal information for marketing purposes which may or may not be of your interest. If you do not, or no longer, wish to receive our promotional or marketing material, you may opt out by clicking “Unsubscribe” where applicable or by emailing us at email@example.com.
You can access and correct your personal information through your account page. If you cannot or access your account page, you can request your personal information held by us contacting us. We will action your request within reasonable amount of time unless otherwise permitted or required by law. We may charge you with a fee to provide access in accordance to the legal guidelines. When access cannot be granted, you will be notified, and a reason will be provided for such action within reasonable amount of time. If you wish to correct any information we provide, you may do so by contacting us, however, we may deny correction if we believe the information held by us is up to date and a reason will be provided to you for such action.
If you have any concerns, please contact us by emailing at firstname.lastname@example.org and we will respond within a reasonable timeframe.